CarDekho.com - Senior Manager - Call Centre

Location: Delhi/NCR/Gurgaon

Graduate/ Post Graduate :

- Excellent communication skills in English & Hindi

- Should understand Automobiles

- Proficient in MS office

- Good knowledge of Stats/ Numbers/ SLAs

- Experience in Sales

- Call Center/Contact Center management experience

- Effective leadership and analytical skills including working knowledge of financial statement analysis, staffing, scheduling, and telecom opportunities

- Exceptional ability to develop and manage results-oriented recruiting and training programs

- Strong mentoring and relationship building skills with ability to effectively manage group and interpersonal conflict situations

Company Profile :

Girnar Software is an ISO 9001 certified focused IT company with a vision to be a billion dollar company by 2021 with global footprint by creating innovative products and services. Girnar Soft recently raised $50 million, or about Rs 307 crore, in a new round of funding led by Chinese funds Hillhouse Capital and Tybourne Capital, valuing the firm over 1800 Crore.

Cardekho.com and Gaadi.com are members of an extended family constituted by several other similar ventures including BikeDekho, PriceDekho, and more. Cardekho.com and Gaadi.com are today India's most popular and leading auto portal catering to the aspiring buyers, the proud owners, the auto enthusiasts and die-hard fans and dealers of cars across the country. Cardekho has the fastest growing mobile app adoption in the last few months using Android and iOS platforms.

As per the analytics data, CarDekho.com served a record 3.4 crore unique visitors over the first 4 years of its existence. At present, we are drawing close to 16 MN visits per month with 7.5 MN unique visitors per month. GirnarSoft is the undisputed #1 player in auto business in India.