Capgemini - Operations Lead - Resource Management

- Overall IT experience between 13-15 years. Preferably more than 5 years in managing RMG operations of 4000 plus people and 3 years in RMG leadership role

- Experience in working in an IT organization in an onsite/offshore model

- Excellent communication skills both verbal and written

- Demonstrated leadership and vision in managing staff groups and major projects or initiatives.

- Excellent interpersonal skills and a collaborative management style.

- A demonstrated commitment to high professional ethical standards and a diverse workplace

- Excels at operating in an fast pace environment

- Good communication, coordination, negotiating skills are must

- Ability to liaison with Delivery teams, business and various internal support units such as recruitment, finance, HR, facilities and mobility etc.

- Expertise in MS-Office (Excel, PowerPoint) is required

- Experience with managing Testing practice would be preferred.

Responsibilities:

- Will be responsible for leading entire Resource & practice operation management team for a practice of 4000 plus people and the portfolio includes

Resource management

Practice budgets and forecast

Sourcing

Reporting and dashboard related to RMG & Operations function

Seat Forecast

Bench management

Fresher hiring, training and deployment

- Plan & strategize

Recruitment drives (Full time and contractors) to optimize the Supply for demand fulfillment, both at onsite and offshore

Practice Forecasts and Budgets

Campus hiring, training and deployment

- Analyze the data and predict the trends in Resource Management in terms of Billability, Utilization, Offshore leverage, Associates, Releases from Project, Project pyramid ( balancing FTE cost), Operating Efficiency,

- Generating various MIS reports on utilization, billing, demand pipeline, supply, bench, Roll off etc.

- Maintain the Resource Tracker on daily basis. Demand Validation, Effective Float Management, Forecasting and assigning resources with appropriate capabilities and required skills. Selecting personnel for assignment based upon skills, experience, availability, readiness/willingness, location, cost and other complementary data.

- Continuously focus on various emerging and cutting edge technologies on the horizon and do analysis to decide on Strategies and building blocks for the organization.

- Drive resource rotation across projects

- Plan and coordinate Internal and external training needs

- Responsible for maintaining effective bench

- Work in collaborative model with other service line like

- Improve overall resourcing systems, processes and policies

- Play a significant role in long-term resource and headcount capacity planning

- Regular meetings with key stakeholders to increase fulfillment supply/demand) effectiveness

- Oversee and be responsible for monthly and quarterly budgets

- Ability to predict risks and come out with risk mitigation plans

- Manage and address resource level concerns, aspirations, ability to mentor and counsel

- Ability to look at situations from several points of view

- Persuasive with details and facts

- Delegate responsibilities effectively

- High comfort level working in a diverse multi-cultural environment

Location: Pune Talwade.