Capgemini - IT Service Mgmt Principal Cons

IT Service Management Principal Consultant - 13+ Experience - Mumbai / Bangalore

Job Description:

- Deliver Service Integration (SI) engagements for Clients

- Support SI pursuits and bids, working closely with global teams

- Enhance India capability and contribute actively through development of assets and thought leadership

- Proactively provide visibility of SI capabilities internally and externally

- Share knowledge and ideas in global forums to influence the teams

Required Skills

- Graduate/ Post Graduate in Engineering / Technology / Management

- Extensive experience working in an onsite / offshore model

- Strong Service Management knowledge and ability to lead virtual / cross-functional teams

- Understanding of Service Management toolsets such as BMC Remedy, HP Service Manager, Service-now, etc

- Strong communication skills and customer handling skills

- Exposure to multiple, diverse Client environments Additional Requirements

- Willing to travel extensively and work out of India as well as multiple other customer locations – short to medium duration travel

- Must have a valid passport

Required Experience 8 – 15 years

Capgemini, is one of the world's foremost providers of consulting, technology, and outsourcing services, and enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. A pioneer in the IT industry, Capgemini has over 45 years of global expertise collaborating with leading corporations. Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities, Manufacturing, Telecom and Financial Services sectors and help them advance in their respective industries. Present in more than 40 countries, Capgemini reported 2010 global revenues of EUR 9.7 billion and employs over 120,000 people worldwide.

Capgemini in India is over 40,000 people strong across 9 cities (Mumbai, Bangalore, Hyderabad, Kolkata, Chennai, Pune, Delhi, Salem, and Trichy).

At Capgemini, we live and breathe the philosophy of our brand slogan – "People matter, Results count". We believe that this people centric approach to technology is what differentiates us from our competition. It places people at the heart of our success, and demonstrates our belief in their ability to deliver quality. We promise to deliver quality to clients while adhering to our seven values - Honesty, Boldness, Trust, Freedom,Team Spirit, Modesty and Fun.

Capgemini is committed to equality of opportunity and dignity at work for all, irrespective of caste, religion, race, color, creed, ethnic or national origins, gender, marital status, sexuality, disability, class or age. Disability assistance/adjustments may be provided in your work area.

Learn more about Capgemini at www.in.capgemini.com