Capgemini - HR Business Partner

Key Responsibilities :

- Build, maintain and develop relationships with internal clients in order to diagnose organizational needs. Propose solutions aimed at enhancing team and individual development and thus ensure reaching maximum professional effectiveness

- Provide support to the management of the account in manpower planning and creating organizational design

- Act as first contact for the management and employees of the account in HR related matters and facilitate communication between operations and human resources

- Ensure knowledge transfer of the HR related topics to the managers/Team Leads within the account

- Provide support to the management of the account by providing input in discussions regarding staff retention, talent management, succession planning and resourcing needs.

Typical Activities :

- Develop relationship with internal clients, seeking to diagnose organizational needs of the assigned contracts / account

- Liaise with managers to resolve employee relations issues

- Provide advice on employee code issues

- Investigate and analyse training needs within the account, ensure execution of the training plans

- Support management in performance appraisal process and identify candidates for promotion, lateral movement, relocation of surplus resources etc.

- Support management in identifying successors, provide input to creating individual development plans and career paths planning

- Support management in talent identification and propose appropriate talent management programmes

- Coordinate recruitment process with recruitment team.

- Conduct presentations / workshops on HR related matters to ensure all managers are familiar with Capgemini approach to performance appraisal process, succession planning and other processes and projects

- Act on Employee Opinion Survey results, propose solutions and drive changes in order to ensure maximum employee satisfaction

- Together with L&D function design and executes team development/ team integration activities for the account

- Liaise with other HR specialist / expert functions in order to provide effective HR solutions to the account

Key Relationships :

- Internal clients - engagement managers/ Operations Managers/Team Leads

- Employees within the account

- Recruitment Team / L&D Teams

Measures of Success :

- Attrition Levels

- Trained and developed staff

- Lack of conflicts / effective conflict solutions

PERSON SPECIFICATION :

Essential experience, competencies and skills

- Graduate calibre with minimum 5 years experience in HR

- Broad HR knowledge with good knowledge of labour law

- Ability to critically analyse status quo and propose creative solutions

- Maturity, high personal standards

- Strong analytical skills

- Ability to influence both internally with colleagues, and externally with clients and act as business partner to the management

- Diplomacy

- Empathy and listening skills

- Ability to relate to senior management (perception as a business partner)

- Relationship management - ability to build and sustain relationships

- Fluent in English

Desirable experience / educational background :

- Experience in more than one human resources function

- Degree / postgraduate education in Human Resources Management



Desirable competencies and skills :

- Contributing, sharing and applying knowledge

- Growing Self & Others - ability to support and nurture the careers of employees within the account

- Project Management Skills

- Negotiation skills

- Psychological shrewdness

- Personal integrity and authority

- Organisational awareness