Capgemini - Head - BPO Solution Architect - F&A - R2R/P2P/O2C/SCM/HRO

Role : BPO Solution Architect - F&A (R2R, P2P, O2C, SCM, HRO)

Location : Bangalore / Chennai

Essential Criteria :

The Enterprise Architect will work collaboratively and must have :

- Demonstrate sound understanding of outsourcing portfolio offerings and be capable of providing sound assessment of client requirements

- Excellent solution design experience, business expertise and commercial acumen to develop market beating solutions with an eye on the bottom line

- Drive and energy, and the determination to guide each project to a successful completion.

- Proven experience in the ability to build trusting relationship with peers, the broader operations community and other stakeholders both internal and external.

- The ability to work within and manage a geographically diverse team.

- Demonstrable ability to engage in constructive dialogue with the client and stakeholders with a focus on sales and solutions.

- Strong organizational skills; being resourceful, effective and efficient at marshalling multiple resources to get things done, able to work on multiple tasks at once without losing track, and foreseeing/ planning around obstacles.

- Strong analytical skills and an eye for detail.

- Excellent verbal and written communication skills

- The ability to present ideas in a clear, concise and compelling fashion to any audience

- Personal credibility and impactful leadership skills

- Strong networker and influencer with experience in managing a matrix environment and working with ambiguity

Other Criteria :

- Degree qualified or an equivalent level of demonstrated competence in senior management and enterprise architecture disciplines in an outsourcing environment

- Demonstrated core architecture skills including

- Business and solution modelling

- Business process design

- Solution design

- Benefits analysis

- Experienced project/programme manager

- Established professional credibility

- Flexibility is expected in the role, with a travel commitment of 50% or more being required