Capgemini - Delivery Head - CPRD

Responsibilities :

- Expertise in handling multiple large and complex end-to-end delivery engagements ( spanning multiple technology towers) for CPRD customers with a minimum 100 FTE

- Good experience/ knowledge of trends and best practices in the Consumer Products/ Retail and Distribution domain

- Experience as a domain consultant (CPRD) an added advantage

- Worked on large implementation projects (global implementation, multiple role outs), ERP or non ERP

- As a Delivery Leader for CPRD sector, he/ she

- Manages operational and tactical aspects of multiple/ large scale CPRD projects.

- Addresses delivery and account escalations - Serves as key participant in team (across shores) meetings and client meetings, as needed.

- Implements engagement review and consistent, measurable quality assurance procedures in accordance with Capgemini structure/ methodologies to ensure on time on budget and on quality successful execution across CPRD engagements, as measured by sector goals and customer satisfaction

- Plans, manages and mitigates risks across engagements across personnel and deliverables.

- Analyzes profitability, revenue, margins and utilization across sector engagements and seeks ways to minimize ADRC and maximize CM/ GOP.

- Works closely with the COE to maximize sector connect and contributions to ongoing bids and account mining activities.

- Possesses a good understanding of our service offerings, technical preferences, and technical direction. Identifies innovation, solution opportunities and capitalizes on "add-on" sales opportunities across projects through active TLI/ IDP and Portfolio teams connect.

- Effectively communicates relevant project/practice information to superiors and peers.

- Tactfully communicates sensitive information across stakeholders.

- Works in close liaison with sector/ account teams and IDP/ TLI units - in ensuring customer satisfaction and sector growth