Capability Lead - ServiceNow

We have urgent openings for Capability Lead - ServiceNow, Bangalore with one of our CMMi L5 MNC.

Note : We are looking for candidates who can join in maximum 30 days/Buyout Option Also.

Position : Capability Lead - ServiceNow

Job Location : Bangalore

Looking person should be Join on 15th July 2014. Max notice period 30 Days

Role:

- The ServiceNow Capability Lead will work closely with the company field account and services sales teams to develop ServiceNow related service offerings and help drive business development and growth for these services.

- The ServiceNow Capability Lead needs to be proficient in consulting, design and implementation of ServiceNow and Service Management solutions and be able to manage all opportunities leading to revenue. Act as technical evangelist developing project proposals which include the business requirements, technical requirements and appropriate solution stating the delivery times and schedules for the design, development and testing of the solution components

- Expertise in Change Management and Transformation of People, Process and Technology is critical to crafting a series of service work streams and work packages aligned to company and customer’s long-term strategy.

Responsibilities:

The ServiceNow Capability Lead is responsible for leading the architecture, design and implementation of ServiceNow based solutions. Activities include:

- Define and create ServiceNow offerings and capabilities including areas of ITSM, Automation and Orchestration

- Drive capability strategy, positioning, roadmaps and plans to keep offerings relevant and updated

- Drive creation of unique value propositions leveraging ServiceNow and other leading industry platforms

- Ability to translate business requirements into capabilities that can be delivered with ServiceNow and show how this can provide business benefit and value

- Maintain current and in-depth knowledge of the entire ServiceNow stack or any upcoming product line

- Ability to navigate and orchestrate the ServiceNow partner, commercial, product and user management communities

- Development of business cases and implementation roadmaps

- Participate in the pre-sales process to understand customer business and technical objectives and product requirements

Desired Skills and Experience:

- Extensive experience of multiple ESM tools including ServiceNow and IT Service Management processes

- Hands on experience of multiple ServiceNow design and implementation projects

- Strong knowledge of all ServiceNow modules including Incident, Problem, Change, SLM, Configuration
Management, Discovery, Asset Management, Service Request, Service Catalog, Automation, Orchestration, etc.

- Strong applied knowledge of ESM architecture, databases, reporting tools, middleware, security, monitoring and high availability systems

- Extensive experience in 3rd party tools integration, Web Services

- Experience with Requirements analysis and documentation, customizations, and data management including extraction, transformation and load using import sets and transform maps

- Experience in scripting languages such as Java, JavaScript, PERL, etc. and configuring system elements like Business rules, User Interface and Scripts

- Strong technical solutions architect in a consulting environment, including time supporting sales and managing technical staff and implementations

- Strong presentation, executive client management and business development skills

- Ability to build and manage a global team of consultants, architects and engineers

- Willingness to travel to client locations (up to 40%)

- Project Management knowledge with formal methodologies from PMI, PRINCE2

- ITIL certifications such as ITIL V2 or V3 Foundation

Ajit Kumar
Landline : 07840005871 || Handphone || 9560872897
Ascent iQ staffing business solution || www.ascentiqservices.com