- Serve as a subject matter expert on infrastructure upgrades, enhancements, and performance while ensuring cost effectiveness and business alignment
- Install, support and manage servers and resolve issues as needed
- Ensure security levels on network, infrastructure and servers are maintained
Support Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points, and other associated equipment
- Work closely with Network Engineers to manage and set standards for data backups and system disaster recovery protocols
- Manage the installation, configuration, and ongoing maintenance of various information systems
- Overall IT Infrastructure Support for all operational systems including PCs, Servers, Network and Applications for all business units.
- Planning and monitoring IT Capital and Revenue Budgets
- Planning and delivery of IT infrastructure for new business units
- Management of IT Asset Lifecycle (from need identification till disposal)
- Management and Compliance of Software Licenses
- Ensuring IT continuity by appropriate planning, deployment, and conducting IT Continuity test for identified systems, including backup management.
- Define, implement, monitoring and ensuring 100% compliance of IT standards, policies and procedures.
- Administration of Domain, and related policy management
- Local IT vendor, contract and outsourcing management.
- Technical and communications liaison to and from stakeholders for IT initiatives, needs assessments, etc.
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