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25/03 Prathamalok Debnath
Staffing Specialist at Pylon Mangement Consulting

Views:285 Applications:44 Rec. Actions:Recruiter Actions:25

Campaign Management Role - Data Analysis - Banking/Financial Services - APAC Region (8-15 yrs)

Bangalore/Chennai Job Code: 811903

Role and Responsibilities:

Business/Department/Objectives:

- The role reports into APAC Campaigns or APAC Campaigns Transformation Lead & will support our APAC business partners

- Understand Business, manage end-to-end project communication with business partners and display a proactive learning attitude

- The candidate should be able to build & implement strategy for delivering customer communications using decision engines

- The candidate should be able to track/monitor and analyze business trends & data flow across multiple systems, flagging production failures & recommending preventive measures

- Play Techno Functional role by coordinating across technical and business teams and support to ensure smooth offer journey (from inception to customer contact for real time offers)

- Working on Visualization tools like Tableau for monitoring offers data for cross product offers sent to customers

- We are looking for self-motivated individuals who are looking for a challenging career in big data ecosystems. The individual should have exposure to governance & controls mechanisms.

- Excellent technical and communication skills and excels in a high pressure, fast-paced environment.

Core Responsibilities:

- Act as techno functional lead to build and implement strategies for effective tracking of real time marketing triggers

- Robust programming skills using SAS,SQL, HQL and Pyspark/Python

- Monitor/Track Big Data Marketing offer trends (real time marketing), detect outliers and support troubleshooting till closure

Day-to-Day Responsibilities:

- Strategize and implement robust platform for campaign tracking/monitoring

- Understand Big Data Campaign functional and technical flow including model scoring, offers, customers feedback, real time decision making

- Monitor marketing campaigns (real time offers) on big Data ecosystem and detect outliers using real time and batch reports

- Liaise with Production support teams to troubleshoot production errors, identify root cause and follow-up until resolution

- Leverage the Monitoring process learnings for proactive identification of errors across markets

- Interacting with Business Partners and Technology Teams, acting as a techno-functional expert

- Build Strategies and plan for process Automation and Enhancements

- Communication and Relationship: Independently manage end-to-end project updates and partner communication across the organization. It is extremely critical to develop and maintain smooth relationship with partners across business units

Team Management

- Manage and mentor a team of 4-5 Data analysts

- Coach all team members by sharing Business, Functional and Technical expertise

Financial/ Budgetary: No

Individual Contributor (IC)/Managerial No

Education:

Required:

- Bachelors/Masters with strong programming & stakeholder management skills to execute the plan

- Should have experience leading Data analytics projects

Experience:

Required :

- Minimum 8 years of relevant work experience in Data analysis within Banking / Financial Services / Consulting / Analytics Industry

- Experience in leading teams delivering on key business initiatives

- Effectively communicate strategic considerations with team, partners and senior management.

- People management experience mandatory

- Expert in at least one of the programming languages Hive QL, Python/ Pyspark.

- Working experience in Visualization tools like Tableau will be preferred.

- Technical know-how preferred on - SAS, VBA, CRM systems - like Salesforce etc.

Skills:

Required :

- Highly motivated, able to work independently, self-starter; and enjoys problem solving

- Strong process management skills. Organized and able to multi-task in a fast-paced environment

- Strong communication skill (verbal & written) and able to articulate point of view and interact well with regional decision management/product team, technology and cross country teams

Women-friendly workplace:

Maternity and Paternity Benefits

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