Cameron - Instructional Systems Designer Lead

Position Title: Instructional Systems Designer Lead

Department: IT

EE Group: Direct (Permanent)

Group: Information Technology

Location: Coimbatore, India

Reports To (Position): Global IT Manager

Grade: G11

Job Summary :

The Instructional Designer is responsible for proactively identifying training needs, presenting recommendations, and delivering learning solutions.

Roles and Responsibilities

- Working with key stakeholders and subject matter experts to perform needs analysis.

- Designing and developing training materials, and ensuring that instructional quality is built into final project deliverables.

- Editing existing content as well as creating new content using templates, guidelines, etc., to be delivered through e-guides, training manuals, training videos, e-Learning and other forms of instruction.

- Managing training content in an LMS system.

- Assigning training to users and tracking completions.

- Communicating to users about training assignments.

- Processing tasks with training verification approval or rejection for Security to assign SAP Role Access.

- Providing good customer service and completing IT Training tickets within SLA.

- Identifying root cause issues related to training content and working with Subject Matter Experts to resolve.

Minimum Job Qualifications

- Bachelor's degree in Instructional Design, Education, Information Technology.

- Experience in design and development of instructional material in a corporate setting.

- Experience participating in all phases of the project life cycle and producing learning solutions.

- Experience writing training manuals.

- Experience developing courses using eLearning software.

- Experience with SAP, specifically creating training materials for SAP.

- Experience using SharePoint for document management purposes.

- Experience managing a training development project.

- Excellent written and verbal communication and customer service skills.

- Experience using LMS to publish training content and manage training assignments.

Preferred Qualifications

- Demonstrates notetaking, research and analysis skills.

- Project management experience.

- Demonstrates time management skills.