10/06 Cliff D'souza
Consultant - Banking and Financial Services at Michael Page

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Call Centre Head - Telesales - Unsecured Business Loans (7-10 yrs)

Mumbai Job Code: 707066

- Heading centralized Call centre operation for managing pan India Outbound, Telesales & Web channel for Cross-Selling Loans

- Accountable for entire Call centre profitability, productivity and cost

- Implementing dialing strategies for planned campaigns to meet targeted numbers.

- Leading new module development/enhancement initiative projects in the system.

- Setup an outbound process to maximize cross sell penetration

- Driving the Loan business across the country.

- Design and run product promotion activities through POPs, contests and outdoor campaigns to create product awareness

Women-friendly workplace:

Maternity and Paternity Benefits

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