Call Center Sales Trainer - Internet Education Industry

Call Center Sales Trainer - Internet Education Industry

- Training Needs Analysis and Planning

- Content Development

- Program Development and Delivery

- Cross-functional collaboration

- Evaluation, Certification & Reporting

- To conduct TNA in consultation with business or regional teams and deploy delivery options for the organization

- Minimum 15 days Classroom & Field sales training during a month.

- Working directly with specified set of under performers (if any)

- Driving Regional & National Sales Contests

- Maintaining Classroom & Field Observation reports.

- Conduct one on one discussions with the designated group on regular basis

- Be open to unlearning & learning.

- To support the organization in its effort to be a Great Place to Work

- Publish a regular training dashboard describing the progress & updates on training conducted and effectiveness of the training on a month on month basis.

Note : Focus to be on Product Training and Skill based

Candidates from Internet education preferred.