Calibre Chemicals - Key Account Manager

Position: Key Account Manager

Location: Mumbai

Qualification & Exp: BE/ BTech Chemical with 8+ yrs. in Specialty Chemical Sales +PG in Sales, Marketing, Business Administration

Job Brief :

We are currently looking to hire a Key Account Manager who will be responsible for managing of key accounts, maintaining a long-term relationship with accounts and maximising sales opportunities within them.

Roles & Responsibilities :

- Developing and managing a portfolio of Key Accounts and understand the customer's business model and decision-making channels; build and maintain customer relationship with key decision makers to understand business objectives and enable customer satisfaction.

- Achieving monthly sales targets by identifying and developing new customers

- Work on creating new opportunity pipeline for existing and new industries

- Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet

- Support internal teams by identifying gaps in the service levels and understanding customer needs in order to successfully up/ cross-sell the services and ensure customer's issues are resolved in a timely manner. Coordinating pre sales and post sales follow up.

- Risk Management & Mitigation: Identify the risk associated with the customer and form a mitigation strategy with help of cross functional team for smooth operations.

- Ability to report and share client's status on a timely/pre-defined interval.

- Monitoring market trends and providing regular competitor feedback

Qualifications & Requirement :

Demonstrated track record of :

- Winning business

- Creating and implementing a sales plan

- Analyzing sales data and developing budgets

- Strong track record of success within key account management, ideally within the, Polymers, aerospace defense, Oil and Gas, Cosmetics, Agrochemicals, Nutrition industry.

- Experience in delivering client-focused solutions, goal oriented, assertive and a hands-on problem solver.

- Should possess excellent communication & interpersonal skills.

- Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization.

- Experience is must to handle large global customers | Large trading firms- with context of PAN India and globa