Byju's - Business Analyst - Academic Operations - IIM/IIT/NIT

The Role: Academic Operations

Location: Bangalore

Days: 6 Days Working (Mon - Sat)

Key Responsibilities:

- Preparing process & workflows and optimising the resources by creating automation

- Owning various dashboards and creating the Academic process over a system

- User & Role Administration - Leadsquared

- Liaise with various stakeholders and coordinate with them to reach toward project and task completion

- Cross-functional role with multi-scope thinking

- Full ownership of processes, subprocess & features

- Use metrics to monitor product/process/feature performance and manage features to suit current/future needs

- Data Visualization and presentation to/from cross-functional teams

- Keep a close eye on key milestones for all the projects. Look for new avenues to fulfil the requirement.

Requirements:

- Data Analysis, Logical & Critical thinking

- Expertise in MS-Excel, Access, and PowerPoint

- Platform: Adobe Analytics, Google Analytics

- CRM tools: Leadsqaured

- Expertise and patience to be able to explain analytics to various groups with differing levels of analytics knowledge and acquaintance

- Executive and time management skills to prioritize work in a demanding environment

- Track project performance, specifically to analyze the successful completion of short- and long term goals

- Quick learner who can solve problems and is self-motivated

- Should have at least 1-year Experience in process designing (In LeadSquared)

- Keen interest in ed-tech industry

- Should have CRM experience (Leadsquared, etc)

- Good Communication Skills

- Ownership of projects and tasks

Candidate Profile:

- MBA/PGDM from Tier I B-School or Graduate from IIT or NITs

- Efficient in Written and Verbal Communication

- Highly Skilled in Data Analytics / Modeling

- Team/Stakeholder Management

- Process Management

- Problem Solver

- Crisis Management