BUSINESSNEXT - Project Manager - BFSI Sector

What you will do:

- Understand the CRM product, industry specific requirements and implementations

- Manage Project end to end from Planning to Closure using project management best practices

- Responsible for overall project deliverables- Scoping, Project plan, Requirement document, Proposals, and other requisite documents.

- Understand customers' CRM process requirements by interacting with stakeholders across organization from top management to end users.

- If required, re-engineer business processes to ensure successful CRM roll-out.

- Solution the client requirements balancing the value proposition and scope.

- Coordinating with multiple internal and external teams for project delivery Manage, mentor, and develop project team members in line with growth aspirations of both individual and organization.

Who we are looking for:

- Project management skills - Planning, Organizing, Risk identification and mitigation, delivery quality and timelines.

- Business analysis, critical thinking, conflict management and problem-solving skills.

- Excellent verbal and written communication for influencing and leading customer facing engagement.

- Strong people management and team management skills

- Strong Technical background

- Knowledge of global best practices in CRM space

- Experience in BFSI domain shall be preferred

Qualifications - What you need :

- BE/BTech/MCA/MS-IT/MSc-IT with 60% throughout and minimum 10 years of professional fulltime working experience

- Ability to communicate with stakeholders across diverse domains like technology, business and commercial in their functional language

- Excellent facilitation skills for effective stakeholder management at different levels within the team, organization and with clients

- Risk management, mitigation and flexible to address and solve problems with short term and long-term solutions