BUSINESSNEXT - Business Analyst

Business Analyst

What would you do?

- Meet clients to understand their CRM and process requirements.

- Re-engineer business processes to ensure accurate CRM roll-out.

- Responsible for the implementation of client systems.

- Translate client requirements into system configuration & custom developments and prepare an achievable delivery schedule.

- Create data migration and integration mappings.

- Mockup web service specifications for integration, completion, and testing.

- Resolve technical issues with servers, authentication, IIS, Exchange, SQL, and other related technologies to CRM.

Technical Skills:

- Ability to gather customer requirements through interviews, workshops, document analysis, use cases, scenarios, and meetings.

- Good customer handling skills

- Experience on Asp.net/ C# with knowledge of Web services, SQL & Oracle database

- Understanding of technology framework.

- Experience in BFSI and CRM domain (preferred) You will have a dual role of a technology and business expert and help make decisions that will impact the business.

- Good knowledge of documentation -BRD, FRD, SRS.

- Involve in gathering business requirement, Client interaction etc.