20/05 Monica
Senior Consultant at First Call HR Resource

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Business Transformation/Process Re-engineering/Improvement - Healthcare/Banking/Trade Finance/BFS Domain - BPO (15-30 yrs)

Bangalore/Delhi NCR Job Code: 699722

Transformation role at leadership level in Bangalore and Delhi NCR.

Min exp: 15 yrs

Location:Delhi NCR and Bangalore

CTC: 36 LPA in total

Below are the keypointers for Transformation role based out in Delhi with Wipro BPO

- Candidate should be strong in bringing process and technology together, able to create E2E mid to large size DO&P deals by bringing advisory / consulting focus

- Candidate will create differentiation in the market place for DO&P by building the EOT process transformation.

PFB some potential areas for process transformation-

- Payer: Claims Management, Payment Integrity, Enrolment and Billing, Enterprise Benefit Administration, Licensed Sales

- Payer: Provider Data Management, Provider Credentialing, Provider Life Cycle Management, Provider & Member Services, (Medicare, Medicaid & Commercial), Care Management

- Provider: Revenue Cycle Management (Appointment Scheduling, Eligibility & Benefits Verification, Medical Coding, Demographic, Charge Entry & Billing, Payment Posting, A/R and Denial Management)

- Insurance: Policy Servicing & Management

- PFB some potential areas for process transformation - share your comments and confirmation

- Retail Banking Ops (Customer Acquisition, Origination, Account Servicing, Payments Processing, Fraud Management, Risk & Compliance, Collections, Customer Service, Analytics)

- Cards Operations (Customer Acquisition, Origination, Account Servicing, Interchange / Settlements, Fraud Management, Disputes & Chargeback, Collections, Customer Service, Analytics

- Mortgage Operations (Originations, Active Servicing, Default Servicing, Due-Diligence)

Women-friendly workplace:

Maternity and Paternity Benefits

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