Business Process Consultant - IIT/NIT/BITS/IIM/XLRI/FMS/MDI

Responsibilities:

- Solve customers problem

- Quickly understand different business domains across geographies and getting into the depths of their problems/requirements.

- Networking with customers for requirement analysis, consulting on new use cases and best practices across industries.

- Configuring and executing the customers requirement using the BPM tools Assisting customer with API integration.

- Handholding of customers during the initial roll out phase by conducting trainings, preparing and sharing required materials and also assist in business challenges like ROI calculation, procurement of hardware etc.

- Post successful implementation, determining what resources (knowledge, skills and abilities) are needed to successfully and efficiently execute new use cases, while managing the customer relationship

- Working closely with the Tech. support and Developer team for complex new use cases

- Helping with pre-sales effort which includes scoping sessions with customers, preparing Statement of work (SoW) and managing change requests

Qualification:

- Overall 5+ years of experience

- BE/B Tech. from accredited university

- Programming experience of at least 2+ years on any language (C/C++/Java/Python etc.)

- MBA from Tier-1 B Schools

- Strong experience in requirements elicitation techniques: user interviews, document analysis, and manage the requirements

- Good experience in intervention - change management environment

- Willing to travel

- Excellent communication skills (verbal & written)

Annual CTC: 12 to 24 Lakhs