Business Operations Role - EMEA Region

EMEA Business Operations

Job Summary:

We are seeking a driven, customer-oriented, EMEA Business Operations to support the EMEA Sales Leadership in driving seamless Business operations, drive governance through systems, tools, dashboards and reports and work on strategic / operational projects. This role offers a huge opportunity to make a significant impact within by driving strategy and operations for our EMEA business and furthering the development of this growing team.

Essential Job Responsibilities:

- Identify growth opportunities and drive end to end business operations; with a special focus on regional planning and demand generation as well forecasting.

- Drive set of KPIs and Dashboards together with Sales Leadership Team. Course correct where changes needed and drive set of actions to improve business performance.

- Define and lead strategic projects for the global and regional business to further improve regional business performance

- Partner with regional sales leadership in driving GTM planning process that includes Org structure, headcount investment, coverage model, quota setting

- Run productivity analysis and make suggestions how to further improve top and bottom line for the company.

- Onboard and ramp up team of graduates on Arcserve systems / processes; get them up to speed to start running reports and dashboard independently

- Work closely with Regional Partner Program and align on key incentives for partners that will feed into governance and accountability framework for partners and for PAMs internally

- Design Governance framework for internal resources such as PAMs, CAMs, TAMs etc to gauge their performance and build dashboard / reports behind to measure on regular basis

- Take on Transformational / Ad hoc projects from time to time; as directed by Operations leadership

Required Job Qualifications:

- Minimum 5+ years of experience in a Regional Business Ops, Analytics or similar role

- BA/BS Qualification , MBA preferred

- Good at building Salesforce dashboards / reports, strong MS office, Excel and Power point skills

- Adept at learning new tools / systems where needed

- Excellent communication skills to interact with Global teams .

- Ability to adapt to ambiguity and to dynamic work environment

- One must be honest and prioritizing the team work

Preferred Job Qualifications:

- Prior experience in the business continuity industry

- Knowledge of SaaS

- Remote working from India taking into account shift for EMEA Timezone.