Business Operations Manager - Deposits - NBFC

KRA Sub deliverables

- Increased Profitability - Mission Possible

- Adherence to deposit mobilization budget

- Deposit Book Growth

- Business through Online Channel

- Tracking of Unclaimed Deposit and Transfer to IEPF (Investor Education Protection Fund) Unpaid amount post 7 years of maturity due

- Follow with branch, approval from Compliance and filing

- Claim resolution- FDR validation, and supporting customer

- Unclaimed deposits less than 7 years

- Timely Query Resolution of NHB audit Deposit register understanding

- Schedule 5,3,4- Monthly reporting

- NHB inspection, Pre inspection

- SLR maintenance (Compliance), Exposure guidelines,

- ALCO presentations, Board notes,

- Statutory audit, Internal Audit

- Deposit cancellation- Approval, tracking

- RBI small ticket data - Yearly

- Income tax queries and escalations

- 100% adherence to Compliance RBI and NHB guidelines

- Digital sourcing

- KYC guidelines

- Operational Support Deposit manual updation

- SOP creation for new process

- Approval Notes

- Monitoring performance of existing application

- Envisage and monitor new Tech Initiatives

- Completion of 2 Mandays Learning intervention in FY'24 for self

- 100% closure of Mandatory program by self