Business Operations Manager - BFSI - IIM/XLRI/ISB

Hiring for a position for Captive Unit of one of the largest Mortgage Services provider in US.

Looking for candidates with Full Time MBA's only from IIM Ahmedabad, Bangalore, Kolkata, Lucknow, Indore, Kozikode, XLRI and ISB

Given below are the Details:

Location: Bangalore

Responsibilities:

- Coordinate with cross-functional teams and drive projects for the LRPU business unit.

- Initiate and lead process improvement, automation and special projects.

- Develop work force management, capacity planning and schedule adherence systems and reports.

- Develop monitoring and reporting capability to effectively track the performance of each functional area.

- Develop decision and reporting tools to minimize variability, improve quality and maximize profitability of the business.

- Develop daily/periodic pipeline reports, productivity and quality dashboards.

- Develop reporting on regulatory compliance and client requirements.

- Interact effectively with senior management, other departments and customers

Key Result Areas:

- Real time communication of project updates and timely completion of projects.

- Accurate and timely reporting of all MIS to Operations, Senior Management and other customers.

- Workable WFM/Capacity plans.

Qualifications:

- Full time Management graduate (IIM, ISB, and XLRI only).

- Candidate needs to flexible with shift window 5.30 PM - 6.30 AM (Night Shift)

- Minimum 5 years of experience with at least 2 years of post qualification experience.

- Excellent written and verbal communication skills with the business sense to recognize both departmental and company priorities.

- Excellent in Microsoft Office applications.

- Proficiency in data base management system (Microsoft Access or SQL).

- Ability to analyze data statistically and provide meaningful and relevant summary.