Business Manager - Sales & Services

Business Manager - sales and services

Company Overview:

Welcome to Karyarth - Where Recruitment Meets Excellence! We are an innovative and dynamic bilingual recruitment firm based in Lucknow, India.

Specializing in diverse industries such as Fintech, EdTech, Software Development, Gaming, BFSI, IT Consulting, and Business Consulting, we connect top talent with exceptional opportunities.

At Karyarth, we revolutionize recruitment, believing in the transformative power of each placement.

As your strategic partner, we understand your unique business needs, challenges, and aspirations.

Job Role - Business Manager- sales and services

Working days - 6 days

Shift - Day

Location - PAN India

CTC- 15-20 lpa

Role and responsibilities:

- Develop and execute strategic sales plans to achieve revenue targets and company objectives.

- Lead and manage the sales team, including setting sales targets, monitoring performance, and providing coaching and support to maximize effectiveness.

- Identify new business opportunities and market trends, and develop strategies to capitalize on them.

- Establish and maintain strong relationships with key customers, partners, and stakeholders to drive business growth and customer satisfaction.

- Monitor market dynamics, competitive activity, and industry trends to inform sales and service strategies and initiatives.

- The position holder will be managing a team of 10-20 individuals.

- Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients.

- Build and manage productive, professional relationships with clients.

- Hire, Train and Retain your team.

- Formulate their developmental plan and ensure fulfilment of their training needs Ensure prompt resolution of client complaints.

- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions.

- Daily 2-4 in person meetings (F2F) with clients onsite.

Requirements:

- 70%+ marks in 10th and 12th.

- MBA with 1-5 years of experience in Sales / Servicing / Retention.

- Preference for candidates with Team handling experience of 10+ individuals (at least 1yr+ experience).

Desired Skills and Experience:

- Customer Orientation

- Application of sales techniques

- Verbal communication with active listening

- Team Management & Interpersonal skills

- Data Interpretation & Reports Management

- Quick thinking and problem-solving

Qualifications:

- Bachelor's/ Master's degree in business administration, sales, marketing, or a related field; MBA or equivalent qualification preferred.

- Proven experience in sales and service management, with a track record of achieving sales targets and driving business growth.

- Strong leadership skills, with the ability to inspire and motivate teams to achieve goals and deliver results.

- Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with customers and stakeholders.

- Strategic thinker with the ability to analyze market trends and develop effective sales and service strategies.

- Solid understanding of sales and service processes, including lead generation, pipeline management, and customer relationship management (CRM).