Business Manager - Hospitality

Position Title: Business Manager – Kerala

Reporting To: Associate Vice Present - South India

Function: Relationship Management

Company: ITQPL

Location: Trivandrum

Band: 4A

Positions: 1

Purpose:

Responsible for all activities for Kerala region. Manage quality and consistency of product and service delivery. Responsible for overall functioning of the branch.

Primary Responsibilities:

- Responsible for the overall functioning of the branch.

- Represent ITQ in all business related activities for the Kerala region.

- Mentor and guide the sales, technical and training team in the region. Synergies the regional team‘s activities/functions in accordance with the company policy and the all departments.

- Responsible for the smooth functioning and Administration of the branch offices.

- Strategies sales and marketing activities for the Kerala region and provide market feedback to the HO.

- Prepare presentations, proposals and sales contracts.

- Negotiating the terms of an agreement and closing sales.

- Respond to and follow up sales inquiries.

- Track competition activities and counter them effectively.

- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.

- Maintain and develop a computerized customer and prospect database.

- Responsible for generation of the sales and market information reports on a regular basis.

- Attend functional training to develop product knowledge and skills.

- Nominate self for soft skills training relevant to job assigned.

- Motivate, lead and guide team members to increase their product/market knowledge and skills.

Knowledge:

- Good conceptual knowledge of CRS.

Attributes:

- Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.

- Mature, credible, and comfortable in dealing with senior big company executives.

- Reliable, tolerant, and determined.

- Empathic communicator.

- Well presented and businesslike.

- Keen for new experience, responsibility and accountability.

- Able to get on with others and be a team-player.

- Ability to lead and mentor a team.

Educational Qualification / Experience:

Graduate with 8-10 years of work experience in travel industry preferably in selling a CRS.