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16/10 Neeraj Shukla
Senior Talent Acquisition at MNR Solutions Pvt Ltd

Views:1790 Applications:258 Rec. Actions:Recruiter Actions:1

Business Head - Wellness Center (10-20 yrs)

Delhi NCR Job Code: 754659

Position - Business Head

Objective - Responsible for Strategic business planning and implementation, P&L ownership and Operations management

Location- Delhi/NCR

Responsibilities include:

- Creating business strategy and Go To Market plan to achieve business objectives

- Creation

- Implementation and execution

- Making various tie-ups and collaborations

- Overseeing the marketing function

- Complete P&L responsibility for the assigned Business Units

- As P&L Head, will be responsible for delivering strategy and top & bottom line growth for assigned BU

- Tie-ups - Local & international to increase patient/ guest inflow

- Devise strategies for executing fiscal procedures for control and effective utilization of physical and financial resources of the wellness center.

- Guest Relations

- Building guest relationship, and maintaining relationship with guests to achieve referral business. Addressing all complaints and issues of the guests.

- Organizing and Managing various activities and events at the Center to ensure customer engagement.

- Operations Excellence & Property upkeep

- Managing end to end operations of the Wellness Center

- Maintaining appearance, upkeep and cleanliness of the property & all equipment and facilities at all times.

- Managing budget and monitoring expenditure of the Center as per the assigned budget

- Defining and ensuring compliance to the Standard Operating Procedures, guidelines, policies and service standards that serve as benchmark for excellent service delivery.

- Supervising complete Security, Maintenance and Infrastructure of the Center.

- Manpower Management.

- Assuring effective orientation and training for staff.

- Ensuring that all team members adhere to the service standards, discipline and procedures

Women-friendly workplace:

Maternity and Paternity Benefits

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