Business Head/Manager - Retail

A retail conglomerate is looking for a Business Manager based in Kolkata.

Preference will be given to candidate from East or has worked sometime in East of India.

This position will be reporting to Head of Operations who in tern reports to CEO.

KRA:

Financial Deliverables for store level SSPD growth:

- Develop & execute 5 point agenda for EVERY STORE to drive revenue growth.

- Leverage all inputs - marketing, product, space efficiency & operations - to ensure that new & annualized stores achieve their ABP's

- Deliver Store contribution by Driving higher sales of PT brands + Increase GV sales, Improve sell through, Reduce inventory holding + Opex reduction (Store wise plan to rationalize Manpower, H&S, Power, R&M costs )

- Deliver full price ABP to reduce dependence on EOSS

- Devise cost structure for new & weak stores to ensure opex is in tune with store sales

- Store wise weekly targets and tracking of these 2 most critical Ops KPIs

- Store management in the respective zones with respect to monitoring performance, process and sop implementation

- Stabilize processes for the respective zones & increase topline share for the zone by leveraging various efficiency tools. Special focus required on strong review process, sales process efficiency improvement

- Ensure Opex (except OC) & sales are planned for maximizing efficiency which reduces risk of new stores

- Plan a strong launch & post launch strategies to deliver improvement in topline week after week

- Provide inputs to prioritize stores for each of these categories. Plan changes to deliver growth in SSPD post changes

- Identify the weak performing stores and implement strategies to increase sales/performance & Reduce opex without dilution of store standards

- Conduct monthly P & L reviews, MPM standard enhancements

- Ensure strong Fire & Safely SOP, Proper WH management in every store

- Ensure regular sales performance tracking and action plan for all employees at the front end

- Ensure stores are customer centric

- To provide feedback to the HO functions on responses of customers to store VM and merchandize

- To ensure best in class customer service to customers

- Process & people management in the respective zones

- Ensure regular store audits are being conducted and corrective action taken immediately

- Use ORM to plan weekly sales improvement, provide inputs to support weekly decision making

- Strengthen rolling plan activity with accuracy in sales plan by identifying and using relevant marketing, KPI & product intervention

- Train ASM's through a well defined programme ensuring they develop required competencies to lead a store

- Ensure Ops execs are appointed within the system & each store has a balance of experienced DM's for front end stability

- To ensure that all the model store info to the store teams are incorporated to help increase the walk-ins

- To ensure the stores in the zones comply with the statutory guidelines and processes

In case interested, kindly forward your CV and CTC details.