Business Development Manager - Services - IT

Business Development Manager - Services

Job Title : Business Development Manager - Services

Location : Mumbai

Function : Services Sales

Objective / Purpose of duty :

- Grow the Services business comprising Managed Services, Professional Services and IT Outsourcing Services in the assigned territory.

Main Responsibilities :

- Drive services sales in the assigned territory of captive and virgin accounts, through structured account planning, incumbency plotting and a comprehensive pursuit action plan

- Maintain impeccable commit discipline and seasonality to achieve assigned business targets of booking, revenue and profitability

- Grow the funnel and ensure a healthy mix of run rate and strategic deals

- Actively participate in client service delivery reviews to upsell/cross sell

- Achieve and maintain high client CSAT at all times

- Strong understanding of Dimension Data's solutions and services and their market positioning and competitive advantage

Essential Skills :

- IT Enterprise Sales/pre sales experience.

- Demonstrable record of leading complex sales

- Strong communication and objection handling skills

- Ability to leverage and lead matrix based resources to position DD as the vendor of choice for single/multi tower IT outsourcing

- Should be hands on and detail oriented

- Strong presentation skills (mock presentation to be part of the hiring process) in addition to excellent written and oral communication skills

- Strong knowledge in :

- Infrastructure Managed Services

- Network Management Services

- IP telephony

Experience & Qualification :

- Individual Contributor : 10 - 15 years in IT Sales/Pre Sales with minimum 2-3 years experience with a large IT Systems Integrator

- Degree or Diploma in Electronics/ Computers / IT from a recognized University.

- MBA from a good institute would be preferred

Knowledge, skills and abilities required :

- Excellent interpersonal and collaboration skills

- Positive attitude and disposition

- Leadership skills to lead an informal matrix team to accomplish the objective

- Hunger to stretch and outperform

- Disciplined, punctual and well mannered