Business Development Manager - Logistics/Freight Forwarding/Supply Chain Management Firm

Commercial Management

- Collect, analyze and distribute relevant market development information to support existing businesses and development of new businesses.

- Continuously review the market for new business opportunities and activities and generate profitable business propositions.

- Keep track of competitors- activities, new business plans and customers also strategies for business expansion.

- Identify develop and improve commercial processes, including coordination with internal & external stakeholders

- Monitor and improve on market identification and new business opportunities

- Establish commercial KPI's and ensure delivery against these KPI's.

- Conduct sales call and close the deal effectively.

- Identify and pursue cross selling opportunities by coordinating with Cluster Commercial Head

- Through structured approach expand the customer base without losing existing business.

- Collect outstanding and control DSO.

Operational Management

- To formulate and drive the commercial strategy for Damco and drive the commercial side of budgets in coordination with the business unit heads

- To coach, train and support the commercial organization to achieve targets. Responsible for human resource development of the commercial team

- Pro-actively meet (potential) customers in order to obtain/maintain business

- Drive the collection of relevant trade data to support existing business unit as well as for the development of new business activities and/or locations.

Key Performance Indicator

- Reach or exceed the commercial targets of business

- Maintaining and widening of customer base

- Improved customer satisfaction

- Timely identification and action of risks to avoid them turning into issues

- Company values are lived both by incumbent and the commercial organization