- Proven track record as an outstanding analyst or consultant
- Overall financial services industry knowledge with specific functional expertise Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, Operations and technology focused projects
- Experience of business case development and a sound understanding of how design enablers underpin business benefits
- Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
- Excellent communication, inter-personal and negotiating skills
- Excellent decision making and problem solving ability
- Advanced judgmental skills to identify and resolve problems
- Experience of managing large teams and resources located remotely
- Ability to motivate and lead people, employing appropriate management styles
- Proven ability to work across regions whilst maintaining a global perspective
- Proven ability to work with senior stakeholders and sponsors
- Certified Business Analysis Professional (CBAP) - Optional
- Lean Six Sigma Black Belt - Optional
- Degree in Business Information Systems or a related field - Optional
- Degree in business administration / management / economics, engineering and science - Optional
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