The Key Responsibilities of the role include :
- Review and analyze system specifications, collaborate with project team to develop effective test strategies and plans.
- Provide support for functional and technical queries, ensuring superior client service to the business users.
- Execute test cases (manual or automated) and review results for Multifonds and other Transfer Agency Applications and troubleshoot defects
- Interact and liaise with IT and external vendors to resolve issues/defects in a timely fashion
- Consistently demonstrates expertise in high profile projects and system upgrades, testing for large and small projects/changes, system changes and upgrades
- Collaborates, elicit, analyse, outline and develop requirements for dockets and small changes coordinating with business and technology teams.
- Provide analysis and takes ownership throughout the lifecycle of the project from scoping, high level business requirements, detailed business requirements and implementation as required.
- Utilize available subject matter expertise to perform functional reviews of transformational initiatives and on-going BAU change agendas.
- Serve as a Change Advocate; establish trust within the corresponding business teams; gain enthusiasm within the teams.
- Work closely with regional functional managers in various processes / projects to ensure communication and smooth implementation.
The successful candidate will benefit from having:
- Self-starter with advanced analytical and problem solving skills
- Ability to liaise and translate between technical and non-technical departments.
- Excellent interpersonal, communication and presentation skills
- Ability to work under pressure and to prioritise tasks
- Strong organizational and time management skills
- Proven experience as a Business Analyst, with strong Transfer Agency experience
- A good understanding of the Transfer Agency Multifonds application, overall experience of 6-9 years and minimum 6 years of Business Analyst/ Testing experience in Transfer Agency department is required
- CCBA, CBAP or other BA certification would be advantage.
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