Business Analyst/Strategy Consultant - Customer Experience - eCommerce - IIM/SPJ/XLRI/FMS

Business Analyst/Strategy Consultant - Customer Experience - eCommerce

We are looking for - Customer Experience for our eCommerce client based out of Bangalore.

Preferable Candidates :

- Candidates from Top Tier MBA - B School ( IIM A, IIM B, IIM C, SP Jain, XLRI, FMS - Delhi ) are preferred.

Candidates working at the following Consulting companies are preferred :

- Boston Consulting Group

- AT Kearney

- Mckinsey

- Bain & Company

- Accenture Strategy

- Deloitte - Strategy & Operations

Or any Top eCommerce companies

Job Description :

What we are looking for :

- First and foremost, problem solving ability, they will be dealing with a very ambiguous set of problems (eg, setting up fashion services marketplace)

- Very action oriented (we will have a bunch of things that keep coming up- taking them to closure is a critical skill)

- Strong project management skills and communication / influencing skills.

- Tech orientation is a must, past background in tech is not mandatory but preferred.

Career progression :

- We see this as a central talent pool which we are developing. One will get exposure to all aspects of the business in this role, and after 1.5 years or so, we expect (and will actively support) our BAs to move into different functions OR start playing leadership roles the businesses that are being incubated by this team.

- This team has great visibility internally and therefore the movement opportunities will be plentiful.

Responsibilities :

- Define business problems for CE and define key metrics and indicators for measurement

- Conduct analysis for assigned business problem by collecting data from all internal and external sources and perform analysis to get answers to business questions.

- Put together excel models for business scenario analysis

- Conduct Market research for an assigned topic to dig out relevant data and analytics

- Deeper analysis of consumer behaviors & trends, by reviewing the internal & external data

All roles require :

- Strong communication skills (verbal & written)

- Strong Analytical Skills and Process Orientation

- The ability to thrive in a fast-paced, start-up environment