Business Analyst/Senior Business Analyst - eCommerce

The senior business analyst is a trained individual whose role is to over-see the business process analysis and execute the collection, elicitation, and recording of business requirements for more and better strategic project developments.

Strong story-telling & articulation skills ability to convert analytical output into clear, concise, and persuasive insights & recommendations for technical & non-technical audience

Experience in handling big datasheets (Structured or unstructured data). Ability to understand business problems and convert them to an optimal data strategy.

Provide solutions but not limited to: Customer Segmentation & Targeting, Propensity Modelling, Churn Modelling, Lifetime Value Estimation, Forecasting, Recommender Systems, Modelling Response to Incentives, Marketing Mix Optimization, Price Optimization

Creating business dashboards for Business heads & CXOs

Designing and implementing the analytical projects for insights which drive the business goals and decisions (Ex: How to improve Order value, how to improve conversions etc)

Defining & Tracking metrics which help evaluate the health of business

Mentoring & Planning the work of Business analysts

Building automated alerting systems for proactive & preemptive actions

Must have : Advanced knowledge of statistical techniques

Programming background and expertise in building models using at least one of the following languages : SAS, Python, R

Provide solutions but not limited to: Customer Segmentation & Targeting, Marketing Mix Optimization, Price Optimization

Responsible for developing new product/ service oriented strategies and Communicate strategies to the technical team and implement them.

Identify and solve weaknesses in and out of the organization.

Develop, document and maintain complex business models and should interact with all departments and should participate on business meetings of the organization.

Explore new ways of opportunities to increase client/customer satisfaction.

Develop solutions for complex business problems inside the organization.

Conduct training programs both inside and for clients to implement new business model.

BASIC QUALIFICATIONS -

- Bachelor's degree in Engineering from premier institutes preferred

- R, SAS, Qlikview, Google Analytics, MixPanel (GOOD TO HAVE)

- Excel, MySQL (MUST)

- Experience with RDBMS & Business Intelligence is needed

Strong story-telling & articulation skills ability to convert analytical output into clear, concise, and persuasive insights & recommendations for technical & non-technical audience

Experience in handling big data sets (Structured or unstructured data). Ability to understand business problems and convert them to an optimal data strategy.

Provide solutions but not limited to: Customer Segmentation & Targeting, Propensity Modelling, Churn Modelling, Lifetime Value Estimation, Forecasting, Recommended Systems, Modelling Response to Incentives, Marketing Mix Optimization, Price Optimization