Business Analyst - Retail/eCommerce/CPG

Business Analyst - Retail/Ecommerce/CPG

Location: Bangalore/Chennai/Hyderabad / Pune/Noida / Kolkata / Bhubaneshwar

Experience: 6 - 14 years

MUST-HAVES:

- Must have Relevant Minimum 3 years of Business Analyst Exp, 2 years experience in Retail/CPG/eCommerce/Supply Chain, Should have experience in user stories/Cases, FRD, BRD

- Must have experience on SDLC

Education - MBA

Job Description

- Experience in varied IT engagements like consulting/implementations/operations etc., with part of at least 2/3 sizeable Application building engagements

- Expertise in After-Sales and Service, CRM, Order to Cash, Service Management, Supply Chain, eCommerce domain

- Experience of closely working with client product owners and managing expectation

- Wide knowledge in story authoring, requirements elicitation, specification, and refinement

- Conversant with agile processes and be able to actively contribute in the sprint ceremonies

- Have a Techno-functional understanding of the business processes and the ability to suggest improvements

- Exposure in building Web / Mobile Applications

- Played customer-facing roles and sound experience in handling customer independently

- Strong customer focus - expertise in understanding customer needs (stated and unstated) and provide possible alternatives

- Experience in managing and contributing to pre-sales activities like proposal creation and presentation etc.

- Exposure to Agile development methodology (Exposure to Scrum)

- Experience with agile tools like JIRA for requirements management

- Experience of working as a proxy product owner to represent and support geographically distributed development teams

- Experience in working with globally distributed virtual teams

- Exposure to data migration will be an added advantage