Business Analyst - Marketing Communications Segment

POSITION: Business Analyst - Communications and MarCom

REPORTS TO: Senior Manager (Commercial & R&D) and dotted line to IT Partner - South Asia

LOCATION: Gurgaon, India

ABOUT YOUR ROLE

Our global IT Strategies are driven by the four Ps, which consist of Profitable Growth, Partnership, Performance and Productivity. You will Partner with the global Sustainability and R&D functions in order to support execution of our business objectives and strategies.

YOUR RESPONSIBILITIES WILL INCLUDE:

- Establish and maintain a strong working relationship with key business and IT stakeholders globally

- Work with the functional Business Process Owners and Subject Matter Experts to evaluate business processes and facilitate requirements gathering activities

- Develop requirements, integration requirements, and complete design documentation activities

- Support tool selection and gap analysis activities in close collaboration with business and IT stakeholders

- Documenting and communicating the results of your efforts.

- Ensuring solutions meet business needs and requirements.

- Work with functional Subject Matter Experts to ensure successful end to end functional testing

- Support User Acceptance Testing and issue resolutions

- Support roll out activities and knowledge transfer to Application Support teams

- Drive continuous improvement of our IT practices, procedures and supporting tools

WHAT WE WILL BE LOOKING FOR IN YOU:

- Bachelor's degree, ideally with a major in IT, Business Administration or Computer Science

- A Masters degree would be an advantage but not a must

- At least 7-10 years of fundamental experience as a Business Analyst or Functional Analyst

- Functional experience with Adobe Experience Manager (AEM) CMS is a must-have

- Functional experience with Google Marketing tools is a must-have e.g. Google Analytics, AdWords and Tag Manager

- Functional experience with the broader Adobe Marketing Cloud solutions is highly desirable e.g. Analytics, Target, Campaign, Social etc.

- Experience with SEO and SEA is highly desirable.

- Exceptional analytical, problem-solving and conceptual thinking skills.

- Ability to lead and challenge business requirements to ensure the business objective is appropriately scoped and refined - thereby enabling an optimal solution to be identified

- Excellent planning, organizational, and time management skills with a history of leading and/or supporting successful projects.

- Strong communication and presentation skills

- Capable to travel, and experience of working collaboratively across a range of cultures within a global structure

- Able to work in a matrix environment

- Flexible to work in shifts, to support the different regions (there may be some overlap required for Pacific Time for project meetings)

Experience Range :7-10 Years