Business Analyst - IT

- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

- Leading ongoing reviews of business processes and developing optimization strategies.

- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

- Conducting meetings and presentations to share ideas and findings.

- Performing requirements analysis.

- Documenting and communicating the results of your efforts.

- Effectively communicating your insights and plans to cross-functional team members and management.

- Gathering critical information from meetings with various stakeholders and producing useful reports.

- Working closely with clients, technicians, and managerial staff.

- Providing leadership, training, coaching, and guidance to junior staff.

- Allocating resources and maintaining cost efficiency.

- Ensuring solutions meet business needs and requirements.

- Performing user acceptance testing.

- Managing projects, developing project plans, and monitoring performance.

- Updating, implementing, and maintaining procedures.

- Prioritizing initiatives based on business needs and requirements.

- Serving as a liaison between stakeholders and users.

- Managing competing resources and priorities.

- Monitoring deliverables and ensuring timely completion of projects.

- Support the creation and maintenance of solution documentation (process definition document, solution design document, etc.)

- Help with the creation and documentation of test procedures and scenarios prior to launching User Acceptance Testing (UAT)

- Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT

- Support QA and audit activities as needed