Business Analyst - IT

Business Analyst

Roles and Responsibilites :

1. You will be responsible for understanding and delivering of projects in the area of payment. Additionally, implementation of various System to meet legal regulatory compliance around the Telecom nodes and systems.

2. You will work very closely with stakeholders from different geographies to perform necessary analysis and design tasks related to the delivery of projects in respective domain relevant to transformation programs.

3. You will provide end to end coverage and play a key part in bridging the gap between the technology and business stakeholders. You will provide the techno functional expertise on various projects.

4. You will be involved in designing, and implementation of various controls, processes along with providing design solution for configuration & validation.

5. Gathers and documents business and technical requirements that best reflect customer needs.

6. Advises customers based on product capabilities and best practice, leveraging reuse where applicable.

7. Provides and designs holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.

8. Effectively participate in and/or leads formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support.

9. Responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the new details of new solutions and their impact on business processes.

10. Ensures that the customer understands the solution. Receives responses to all open questions and action items.

11. Supports the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc. )

12. Prepares solution-related documents and specifications. Configures the solution, and creates, executes and maintains accurate and detailed test plans for testing when applicable.

13. Supports the resolution of configuration/ implementation related issues if and when they arise.