- Bridging the gap between business needs and technology solutions within the organization. - Analyze business processes, gather requirements, and propose effective solutions to enhance productivity, efficiency, and overall performance.
- Collaborates with various stakeholders, including business managers, subject matter experts, project managers, and IT teams, to ensure successful project delivery and alignment with business objectives.
- Key Accountabilities - Responsibilities will include but will not be restricted to: - Elicit, document, and analyze business requirements by conducting interviews, workshops, and meetings with stakeholders. This involves understanding business processes, workflows, and challenges to identify improvement opportunities.
- Collaborate with the development team to design solutions that meet business needs and align with the organization's overall strategy. Prepare functional specifications and use cases to guide the development process.
- Act as a liaison between business stakeholders and the technical team to ensure effective communication and understanding of requirements. Present findings, recommendations, and project updates to various audiences, including senior management.
- Assist in creating test scenarios, conducting testing, and validating solutions to ensure they meet the specified requirements and perform as expected.
- Technical Requirements (what) - Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field. Strong analytical and problem-solving skills with the ability to think critically and logically.
- Excellent communication and interpersonal skills to effectively interact with stakeholders from diverse backgrounds. - Proficiency in requirements gathering techniques, process modeling, and data analysis.
- Familiarity with project management methodologies and tools.
- Knowledge of business analysis tools such as MS Visio, JIRA, or other relevant software.
- Understanding of software development lifecycles (SDLC) and agile methodologies is a plus.
- Ability to adapt quickly to changing business needs and priorities. Experience in Insurance Sector is mandatory
- Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous but not mandatory.
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