Business Analyst - CRM Platform & LOS - NBFC

Urgent opening in one of the growing NBFC as Business Analyst - CRM Platform and LOS in Delhi location.

KEY RESPONSIBILITIES:

- To work with Functional stakeholders in developing detailed functional specifications which match the requirements of the business process, and tailored to fit capabilities of the software product

- Conduct workshops with functional stakeholders to translate business requirements into IT Functional requirement specifications

- Develop expertise in product features and configuration options in enterprise software platforms used at the company

- Develop effort and cost estimates for proposed functional requirements to be implemented on software platforms

- Develop functional test cases to screen configurations and developments before deployment in production

- Ability to understand financial products, business processes from sales to service perspective

- Expertise in understanding the full stack of technologies underpinning 3-tier IT solutions

- To work within IT department to collectively fulfill the system delivery responsibilities on projects, that have cross-functional inter-linkages.

SALES-FORCE, Loan origination and loan management, finnone applications.

MEASURES OF SUCCESS:

- Execution measures:

- Adherence to project plan and schedule

- Quality of project deliverables

- User satisfaction measures:

- Business users should be satisfied with the tracking of the various project