Business Analyst - CRM

Job summary :

Sales professionals to design/develop strategies to improve the effectiveness of sales organizations through sales diagnostic, process re-engineering, enablement and operationalization.

Job Description :

- Work on assessing sales processes in alignment with business imperatives and client's sales strategy through client data diagnostics and gap analysis

- Work on designing and implementing plans on revamped sales processes in the areas of pipeline management, multi-channel management, territory management, sales incentive and sales operations optimization.

- Work on recommending and deploying process improvements and enablers with best in class KPIs

- Work as an integral part of the client's sales organization, towards driving efficient and effective processes- with a structured, logical and data oriented approach.

- Work to facilitate involvement of key stakeholders and buy-in for change readiness.

Additional Engagement Opportunities Include :

- Market entry strategy development

- Product launch strategy

- Channel mix assessment and strategy

- Sales channel optimization

- Process Assessment & Improvisation

- Sales Data Analysis, Marketing Planning

- Assessment & Sales Enhancement Strategy

Additional Responsibilities may include :

Business Development :

- Support efforts of global sales team to identify and win potential opportunities

Internal Development :

- Develop assets and methodologies, develop of points-of-view, research or white papers, support development of marketing collateral, conduct public speaking and publish in industry periodicals

Experience :

Specific experience will include :

- A minimum of 1 - 5 years of progressive industry and/or consulting experience in the Products/ Communications & High Tech/ Financial Services industry

Consulting or functional experience in :

- Sales Strategy

- Sales Process Capability Assessment

- Sales Process Re-Engineering

- Functional CRM Tool Design

- Experience working on a large-scale Business / Operational Transformation project desirable

Note : 1 CRM implementation of project end to end is desirable.

Other Details :

Travel - Ability to accommodate global travel - 60%-70% or more