Business Analyst - Consulting Firm

Role: Business Analyst

You will be responsible for Requirements Management for Implementation clients. This position requires having business and client facing experience with an expertise on the delivery of projects. As a Business Analyst you will be working closely with the Health Brokering and Consulting teams to deliver multiple regional client projects.

Duties & Responsibilities:

Knowledge

- Be able to create benefit plan design, perform configuration tasks, perform unit testing

- Be able to configure and schedule standard provider reports and creates new reports for payroll and all simple-medium-complex tasks as defined in the matrix

- Perform peer review and offer guidance on Medium/High complexity configuration to other configuration specialists

Requirements Management

- Connect with clients to collect requirements.

- Perform high-level assessment of the functional, technical requirements of the client.

- Perform an Initial Project Feasibility (ROI, Business Case) analysis.

- Understand the project's vision and requirements and contribute to scoping discussions and creation of requirements documents

- Document various client requirements i.e. benefits design Specifications, data requirements, reports requirements, admin requirements, branding & comms requirements and acquire client signoff before system configuration.

- Adhere to the implementation methodology for the client delivery i.e Initiation; Requirements; Design &Configuration; Testing & UAT; Go Live; Project closure.

- Participate in implementation lifecycle, reporting status and highlighting risks to project manager in timely manner

Communication

- Organize requirement related meetings and follow-up after meetings: Produces clear actions/minutes from meetings and circulates accordingly

- Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work

Growth/Development

- New topics: be able to perform research of any work related topics for projects or meetings using internal tools

- Seeks out opportunities for self to be assigned to different projects to demonstrate and develop new and existing skills

- Actively attend team trainings: SD Specific Trainings,

- Prove responsibility for own development: keep objectives tracker updated, ask 360 feedback from colleagues as agreed with line manager, keep n skills tracker updated, identify new areas to develop

Skills Required:

- Ability to read, write, understand and communicate system requirements documentation;

- Proven Stakeholder and Vendor management skills, Effective Time management, analytical and problem solving skills

- Domain: Sound understanding of Health benefits and end-end benefit administration processes interfacing

- Proficient verbal and written communication skills in English

- Strong customer focus and detail oriented

Behavioral Competencies:

- Competencies Expected Proficiency Level

- Basic Intermediate Advanced

- Client Focus

- People Management and Development

- Inclusive Orientation

- Operational Management

- Innovation/Creativity

- Drives results