Business Analyst - Central Analytics Team - Mobility Firm - IIT/BITS/NIT

Job Description

Designation: Business Analyst

Reporting Manager Designation: Analytics Manager

Location: Bangalore

Purpose of the role:

- This is a high impact role in our Central Analytics team, and you will be responsible for generating insights and analyses using data around various demand and supply parameters such as customer profiling data, usage metrics, pricing, demand forecast, fraud alerting, operations efficiency etc. You will partner with Lead Business Analysts and provide data-driven solutions to leaders from Marketing, Sales, Operations & Strategy functions.

- Some of the key problem statements that the analytics team works on are - increasing bike reliability and improving fleet health through data driven solutions; increasing customer retention and focusing on the right channel for our marketing spends; risk analytics and fraud prevention on our platform.

- As a business analyst, additional analytics driven insights in the implementation stage and helping key stakeholders decide on the best action plan would be a part of the responsibilities. This role requires a keen sense of business acumen along with an ability to critically analyze unstructured problems through a data driven perspective.

List of requirements:

- Engineering graduate, with a B.E./B.Tech Degree from Tier 1 college

- Ability to work through unstructured problems and provide data driven actionable insights

- 6-24 months work experience in a highly analytical, results-oriented environment

- Proven analytical & quantitative skills with an ability to independently analyze and work on unstructured problems

- Strong interpersonal skills

- Proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination

- Experience with working on SQL, Python/R, Excel, VBA and PowerPoint would be desirable

List of Responsibilities:

- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

- Work on business problems and provide comprehensive data driven analyses with actionable insights

- Monitoring deliverables and ensuring timely completion of projects

- Create and update internal and external documentation, and deliver requirements

- Work closely with internal functions to identify, define, collect, and track key business metrics for products or business process