Roles & Responsibility :
1. Pre-Concept Discussion & process validation.
2. Business Requirements Documentation
3. Review requirements from technical aspects
4. Liaison with vendors for FS/UD preparation, review and closure.
5. Liaise with vendor to neutralize the visible system impacts due to the change
6. Discussions with vendors for FSD finalization, review and sign off.
7. Follow up with Vendor for timely release.
8. Test case finalization, data preparation & execution
9. Error Tracking and Follow up with vendor for timely resolution of the errors.
10. Liaise with DBA/OS support team and other technical team for resolution of errors.
11. Attend Project review meeting
12. Updating PMS / PMT / JIRA to keep all stake holders informed of the project status.
13. Liaison with vendor for movement of the enhancement to production.
14. Preparation of application release process note for clean rollout
15. Postproduction support.
16. Document system functionalities to incorporate in the process notes
17. Preparation of Project Plan / Day zero scenario planning & Master maintenance and monitoring.
18. Support in planning rollouts, configuration and deployment of new versions of systems in terms of functionality.
19. Investigate and Analyze and provide workaround as interim measure and resolve application functionality related issues with vendor partner while providing first level support and troubleshooting
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