Business Analyst

- Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.

- Collaborates with project sponsors to determine project scope and vision.

- Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.

- Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.

- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.

- Works with stakeholders and project team to prioritize collected requirements.

- Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.

- Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.

- Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.

- Participates in the selection of any requirements documentation software solutions that the organization may opt to use.

- Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.

- Develops and utilizes standard templates to accurately and concisely write requirements specifications.

- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

- Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.

- Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.

- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.

- Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

- Provides guidance and/or instruction to junior staff members.

Business Analyst Qualifications / Skills:

- Able to exercise independent judgment and take action on it

- Excellent analytical, mathematical, and creative problem-solving skills

- Excellent listening, interpersonal, written, and oral communication skills

- Logical and efficient, with keen attention to detail

- Highly self-motivated and directed

- Ability to effectively prioritize and execute tasks while under pressure

- Strong customer service orientation

- Experience working in a team-oriented, collaborative environment