Burgundy Hospitality - Operations Manager

- Overseeing operations for a multi-store,

- Pan-India gourmet retail chain, in a high-growth environment

- Building and implementing sales and operations strategies across stores

- Recruiting and retaining top-performing baristas and retail staff

- Tracking and measuring operational and financial information against predetermined budgets

- Building budgets and operational contingency plans for the future

- Supporting store staff (on a need basis) in operations and customer service

- Building best practices / SOP's and training modules for your teams and operations

- Managing retail inventory, assets and ensuring appropriate shelf-life management

- Checking and training teams in in-store visual merchandising