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25/09 Kevin Saldanha
COO at Burgundy Hospitality Private Limited

Views:351 Applications:64 Rec. Actions:Recruiter Actions:63

Burgundy Brand Collective - Consultant/Senior Consultant - Design (5-10 yrs)

Mumbai Job Code: 1318944

Hiring for Design Consultant/Sr. Design Consultant

Sales and Business Development:

- Meet and exceed sales targets and KPIs set by the management.

- Proactively engage with customers to drive sales, build customer loyalty, and increase market share. Build a robust pipeline of potential customers and maintain an accurate customer database.

- Identify opportunities to cross-sell and up-sell products and services to customers. Maintain an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.

- Delivering an outstanding customer experience.

- Engage with customers to understand their furniture needs and provide recommendations that meet their requirements.

- Attend to walk-in customer inquiries.

- Promote sales of high-end furniture and lifestyle accessories.

- Guide customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.

- Respond to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.

- Build and maintain strong relationships with customers to foster loyalty and repeat business.

Store Operations:

- Ensure that the products are displayed attractively and prominently.

- Maintain accurate inventory records and ensure that the store is adequately stocked at all times.

- Provide feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.

- Ensure that the store is clean, tidy, and meets health and safety standards.

Educational Qualification:

- Graduate/PG in any stream.

Work Experience required:

- 5 - 10 years of experience in retail sales, of which a minimum 4 years of experience should be from the luxury furniture industry.

Skills Required:

- Excellent verbal and written communication skills in English.

- Strong sales and negotiation skills.

- Demonstrated ability to build and maintain strong customer relationships.

- Ability to work independently and as part of a team.

- Strong in attention to detail.

- Knowledge of working on AutoCAD will be an added advantage.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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