- Own customer and consumer understanding, identifying their barriers and triggers to purchase
- Develop customer segmentation and drive marketing plans to grow different segments through customer lifecycle of acquisition, engagement, retention, and growth
- Drive programs and projects across the various customer touch points to drive customer consideration and trust for our products
- Develop, test, and execute aggressive multi-channel marketing plans to drive customer acquisition and retention
- Develop and execute OFS-wide and cross-category marketing strategies to help introduce customers to this category including the exclusive products listed here; identify and maximize cross-interaction where businesses overlap
- Establish and create a world-class destination for the products including Landing pages, homepage(s), app zones and more
- Conducting in-depth analyses to determine program effectiveness and to continuously improving programs and site initiatives
- Be a passionate advocate for customers and help ensure a thorough and intuitive user experience while meeting business goals
- Work with cross functional teams including technology teams, to define, drive, and launch improvements to the consumer experience including purchase
- Experience across marketing domains of advertising, PR, media, BTL, consumer understanding
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