Builder.ai - Customer Product Owner

About Builder.ai :

- Were on a mission to make app building so easy everyone can do it regardless of their background, tech knowledge or budget. Weve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and weve only just started. Builder.ai was voted as one of 2023s Most Innovative Companies in AI by Fast Company, and won Europas 2022 Scaleup of the Year.

- Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means theres never been a more exciting time to become a Builder. Life at Builder.ai At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo.

- We want you to help us become even better at supporting our customers and take AI app building to new heights. Our global team is diverse, collaborative and exceptionally talented.

- We hire people for their differences but all unite with our shared belief in Builders HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a lets-get-stuff-done attitude. In return for your skills and commitment, we offer range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad

#WhatWillYouBuild Why Should You Join:

- The Productologist role gives you the opportunity to help solve a wide variety of business challenges with customers who are building products, at scale, for mobile and web using our bespoke platform. You'll be working at the forefront of cutting-edge AI technology that is disrupting a combined $800 billion (and growing) industry for software build and operate services across the B2C and B2B markets. Come join the revolution we aim to bring to our customers and make technology accessible and easy for anyone to use.

- About The Role Productologists at Builder.ai play a key role turning our customers dream and vision into a software reality. As part of the Delivery Team, Productologists work as the customer product owner in educating, guiding and advising on the use of our reusable code Blocks to develop the customers app whilst providing excellent customer service across the roadmap. Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the customer asked for.

How? It all begins with our Spec Call. As a Productologist youre responsible for leading the Spec Call with our customer, ensuring youve translated the customers vision into a detailed proposal which we call a Buildcard.

- You'll then scope, plan, implement, and track specific short-term deliverables up to the design phase, including capturing user flows, working with designers and laying out highly detailed product requirements, managing the product roadmap and collaborating with the execution team to ensure the customers product is delivered to a world class standard.

- You will be responsible for Understanding the customers goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology. Being an expert and evangelist for the Builder.ai platform, and in how to deploy our capabilities to maximise customer success. Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives.

- Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product. Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required. Helping to drive and contribute towards continuous improvement across the Delivery Organisation. Requirements Familiarity with the software development lifecycle.

- A background in product ownership or project management in software development Experience managing multiple projects at scale in cross functional teams Expert in capturing and communicating high quality requirements to customers and technical teams Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs Excellent communication skills to engage with our customers in a professional and respectful manner as the representative of Builder.ai.

- Commercially aware and able to support sales in closing customers Analytical and problem solving skills Nice to haves Experience building and launching a mobile app.

- Working knowledge of Scrum, Agile and Waterfall Methodologies.

- Benefits Health and Wellness benefits Performance-based bonuses and stock options Generous vacation and time off benefits including paid holidays Generally flexible working hours

- A collaborative culture where unconventional thinkers come together to solve interesting problems and having fun while doing it Mission-driven company that is making the world a better place