- This position is a dynamic position responsible as the first point of contact for potential students and is involved in advising regarding enrollment requirements as well as admitting students for IES certificate programs. This includes developing academic plans for certificate completion following established guidelines.
- Must possess a high level of interpersonal and communication skills to accurately convey information as described above.
- Must have an excellent command of professional presentation skills and be comfortable presenting to groups both large and small.
- Must be self motivated and able to work effectively in a team environment.
- Computer and Microsoft competency is a must.
- The position is responsible for the student life-cycle and assist inquirers in interpreting applicable policies and procedures, clarify issues and generate options for resolution.
- With the inquirers permission, consult with all parties to clarify and analyze problems, focus discussions, and develop a mutually-satisfactory process for resolution.
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