The Cluster Head-Service in the Automobile sector typically has several important roles and responsibilities: - Customer Service: Ensuring high-quality customer service is a top priority. This includes handling customer queries, complaints, and ensuring customer satisfaction. - Team Management: Managing a team of service advisors, technicians, and support staff. This involves overseeing their work, providing training, and ensuring that they adhere to safety and quality standards. - Service Operations: Overseeing the day-to-day operations of the service center, including scheduling appointments, managing inventory, and ensuring efficient workflow. - Quality Control: Ensuring that all services and repairs meet the manufacturer's standards and guidelines. This includes conducting regular quality audits and implementing corrective measures when necessary. - Budgeting and Financial Management: Managing the service center's budget, including forecasting, cost control, and maximizing profitability. - Vendor Management: Coordinating with vendors and suppliers to ensure timely delivery of parts and services. - Health and Safety: Ensuring compliance with health and safety regulations in the workplace. - Business Development: Identifying opportunities for business growth and implementing strategies to increase service center revenue and profitability. - Reporting and Analysis: Generating reports on key performance indicators (KPIs) and analyzing data to identify areas for improvement. - Relationship Management: Building and maintaining strong relationships with customers, manufacturers, and other stakeholders. - Overall, the Cluster Head-Service plays a crucial role in ensuring the smooth and efficient operation of the service center, ultimately contributing to customer satisfaction and business success.

Delhi NCR

Sonipat

Branch Service Manager - Service - Automobile Sector 

Branch Service Manager - Service - Automobile Sector  ,Job Description for Branch Service Manager - Service - Automobile Sector  in Masotech in  Delhi NCR Sonipat for (10-15) years of experience. Apply Now!

Job Description for Branch Service Manager - Service - Automobile Sector  in Masotech in  Delhi NCR Sonipat for (10-15) years of experience. Apply Now!