Branch Relationship Manager - Finance - BFSI

Branch Reletionship manager - Finance

Relationship Manager Responsibilities:

- Maintaining a deep knowledge of company products and services.

- Building and maintaining strong relationships with prospective and existing clients.

- Researching and pursuing new business opportunities.

- Identifying clients' needs and requirements and proposing suitable solutions.

- Providing clients with comprehensive product/service consultations and guiding their decision-making process.

- Upselling and cross-selling products/services to clients.

- Resolving complaints and issues efficiently and in a timely manner.

- Meeting sales/revenue targets.

- Ensuring client satisfaction.

Relationship Manager Requirements:

- Degree in management, marketing, communication, or a similar field.

- Experience as a relationship manager, in customer service, or a similar role.

- Ability to build and maintain strong client and business relationships.

- Proficiency in Microsoft Office and CRM software.

- Excellent communication and interpersonal skills.

- Good conflict resolution and problem-solving skills.

- Leadership and team management skills.

- Expertise in handling loan LaP, PL, BL