Director at Willpower Consultants Pvt. Ltd.
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Branch Manager - General Insurance Firm (5-9 yrs)
Job Description :
- Leading the team of Unit Managers/ Development Manager
- Individual specific goals should be known to UMs, will check turn over to achieve branch business goals.
- Act as a profit centre head to develop quality business based on various parameters
- To ensure administrative and financial discipline
- Achieve the new business premium targets and renewal premium targets of the branch
- Maintain a High IA Activation standard, IA Productivity and UM productivity
- Reduction in "Zero- business " IA's and termination on account of MBG norms.
- Ensure cost effectiveness and encourage cost consciousness at all levels.
- Inculcate a habit of timely submission of bills/ documents/ papers/ data among the team members.
- Ensure effective and need based training exposure to UM's and IA's
- Create and Nurture a customer centric environment by conducting customer meets and organizing customer service camps at periodic intervals- share the minutes with senior regional functionaries
- Reduce customer complaints of Mis selling and take effective steps to prevent circulation of unauthorized publicity materials.
- Take proactive measures to rectify irregularities pointed out by the audit team